Jet Set Express
Travel Info

Know before you go.

Everything about riding with Jet Set Express — baggage, check-in, changes, accessibility — in plain language, on one page each.

The essentials.

BaggageWhat rides free, what costs extra, and what stays out of the hold.
Check-in & boardingWhen to arrive, who to see, and what happens at the stop.
Cancellations & refundsYour options when plans change, tier by tier.
AccessibilityAccessible travel on our coaches and how to arrange it.
Service animalsWho can ride in the cabin, and the rules on board.
FAQQuick answers to the questions we hear every day.

Plan the rest.

Stops & stationsEvery boarding point with its exact address and map.
Port of MiamiCruise connections straight to the terminals.
Private transfersDoor-to-door rides beyond our scheduled stops.
Groups & chartersTravel together — group seats or a whole coach.
ParkingLeave your car at the Orlando terminal while you travel.
Fleet & terminalOur coaches, amenities, and the Orlando terminal.

Traveling with minors.

16 and older

Passengers aged 16 or older on the day of travel can ride alone — no form, no guardian, just a ticket.

Under 16

Children under 16 travel with a guardian who is at least 18, and a parent or legal guardian signs a consent form before the trip — electronically, in a couple of minutes. The signed copy stays on file with us.

Start the consent form

Still have a question?

Real people answer daily, 4:00 AM – 10:00 PM ET — call 407-649-4994 or email support@miamiorlando.com.